Alarm Notification
Configuring Alarm Notification
Alarm Notifications are the culmination of several sub-systems in Ignition. Before alarms may send out notifications, the following items must be configured:
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Notification Profile
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On-Call Roster
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Notification Pipeline
Notification Profile
The Notification Profile determines what type of notification (email, SMS, or voice) is sent out, and contains the necessary information for Ignition to send out the notification. Each alarm notification type can be configured for both one-way and two-way notifications.
Details on each type of Notification Profile can be found on the Notification Profile Types page.
On-Call Roster
An On-Call Roster is a collection of users that should be notified. These users can be taken from multiple Authentication Sources. Rosters are aware of schedules applied to users, so in the event a notification would be sent out, users that are off-schedule will not be notified.
More Information can be found on the User, Schedule, and Roster Management page.
Notification Pipelines
These pipelines define the logic of what should happen between an alarm becoming active (or clear), and people being notified. Pipelines are configured in the Designer, but you'll need to configure at least one alarm notification profile and at least one roster in the Gateway before you can configure a valid pipeline.
More Details on configuring Pipelines can be found on the Alarm Notification Pipelines page.
Notification Testing
Before assigning Pipelines to alarms, the notification system can inject test alarms to help troubleshoot any problems. A notification will be sent out to any On-Call Rosters in the selected pipeline, so it is recommended to either enable test mode on any Notification blocks, or create a testing-only roster.
To test alarms, Simply click the "Test Pipelines and Notification Profiles..." link under the Gateway's Notification Profiles.
The link will navigate you to a testing page. Simply select your configured Pipeline, and click the Submit button.
Once the system has been tested successfully, the last step is to assign a pipeline to your alarms. This can be done by editing your Tags in the Designer.
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